Factsheets / Guides / Briefings

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Starting an Organisation

Introduction to different legal structures
Summarises the features of different legal structures & their pros and cons.
Volunteers and Insurance
A guide giving advice on how to protect volunteers and your organisation from risk.
A legal structure for Charities - the CIO
Charitable Incorporated Organisation (CIO) - on all aspects of setting up, managing and closing a CIO.
Common legal issues faced by not for profit organisations
Online videos giving general information to not for profits on specific areas of law.

Funding and Financial Stability

A Beginner’s Guide to Successfully Securing Grant Funding
A Beginner’s Guide to Successfully Securing Grant Funding
Full Cost Recovery - Guidance from the Big Lottery
This link will take you to the Big Lottery's guidance on full cost recovery - a way of making sure that you fully cost your project.
Commissioning and procurement guidance from Compact Voice
Service design and planning, legislative contexts, types of contracts, the tendering process, and much more.
Impact - Mapping outcomes for Social Investment
A series of tools to enable measurement of impact, using outcomes

Providing Better Services

Impact - Mapping outcomes for Social Investment
A series of tools to enable measurement of impact, using outcomes
Why Social Enterprise? A guide for charities
If your charity is interested in social enterprise, then this guide will help you decide whether it is the right way forward
Pathways Through the Maze - a guide to procurement law
NAVCA and NCVO have released the second edition of their publication: Pathways through the maze: A guide to procurement law.
Get more from your bank - new guide for charities
A short, jargon free guide to support charities with their banking arrangements.

Managing your organisation better

How small charities can tackle rebranding
It doesn't need to cost the earth - with your supporters help, small charities can tackle rebranding as much as the next charity
Faith and hope don't run charities (trustees do) - a new guide for trustees
A handbook to help trustees deal with their management responsibilities.
Challenging Tender Processes - new briefing from NAVCA
NAVCA explains what you can do if you think a tender process is unfair.
What does working in partnership mean?
This briefing is for smaller organisations exploring whether collaboration is their best way of responding to a new business opportunity.

Improving how you manage people

What is safeguarding? (An introduction/refresher)
An introduction/refresher with updated links to resources
Sample supervision policy
This sample supervision policy will give you ideas about what to include in your organisation's policy.
Accepting volunteers from outside the UK
This Information Sheet looks at recruiting or accepting potential volunteers from outside the United Kingdom
Guide explains maternity rights and redundancy  
A new guide to help employers understand the redundancy rights of women who are pregnant or on materity leave.

Developing your skills

How to facilitate effective meetings
Good facilitation can help groups become more effective and make meetings more useful. A guide from Friends of the Earth
About that First Tweet - A Practical Guide to Social Media
This guide has been produced to help charities to take the next step or in some cases, the first step on their social media journey…
The “Can Do” guide to organising and running community events
A comprehensive look at everything you need to consider when organising a community event.
Upcoming Support Hub training courses
A list of training courses taking place in the coming months for the voluntary and community sector.
TUPE Guidance for Commissioners (Bristol City Council)
Bristol City Council's guidance for commissioners about how to manage TUPE in commissioning processes

Physical Resources and environmental impact

Health and Safety for Voluntary Organisations
Taking a sensible, proportionate approach is the key to making sure things go smoothly and safely and avoiding unnecessary bureaucracy
Community Asset Transfer Process
Information from Bristol City Council on the process for applications to manage community facilities
Health and safety toolbox
A new 'Health and Safety Toolbox' created by the Health and Safety Executive.
Sample environmental policy
Here is a sample environmental policy for you to use as guidance when your organisation is creating its policy.
Sample environmental policy 2
Another sample environmental policy for you to use as guidance when your organisation is creating its policy.
Writing a business plan for the CAT process
Know what issues to tackle in your business plans when going through the CAT process with this helpful guide
Good practice guides for charities on Data Protection
Data Protection can be complicated, but good information handling makes good business sense, and provides a range of benefits.
Social Value Hub
A resource for those who want to understand more about social value, and especially about the Public Services (Social Value) Act 2012.

Increasing your influence

Great videos to share? How to set up a Youtube account
Putting videos online can be a great tool for promoting the work you do and the positive impact it has on the communities you serve.
The power of celebrity - is it right for your organisation?
CharityComms' Best Practice Guide on working the pros and cons of working with celebrities.
The Beginner's Guide to Social Media
Whether you're new to social media or just looking to close a few knowledge gaps, this guide from Moz is a good place to start
Top tips for creating engaging annual reports
Top Annual Report tips from Douglas Brown, a local PR professional who has spent many years working with the voluntary and community sector.